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1. My neighbor's home is a mess, the property has a terrible odor and is in bad shape all around. What can I do about it?

Please report using the online system. The Code Enforcement Officer will visit the property and conduct an exterior inspection, with primary focus on code, safety and sanitation issues. If any violations exist at the property, the Code Enforcement Officer will send a letter describing the violations to the property owner. If the property owner fails to correct the violations within the prescribed time frame, a citation will be issued and the city may undertake additional action, potentially including court action and condemnation.

Online reporting tool

2. Why can't I have an untagged vehicle on my property if I own the property?

Westminster has adopted codes to insure properties don’t become junk yards, which supports clean and safe neighborhoods. These efforts help provide community stability and consistent property values. Section 119-77 of the City Code addresses the issue of untagged vehicles.

3. How long can someone leave their trash cans set out?

A property owner or tenant can place trash cans out no earlier than 24 hours before and 24 hours after the scheduled pick up day.

Online reporting tool

4. What happens if I fail to correct a code violation?

You will be issued a citation for a minimum fine of $200. If the fine is not paid within the prescribed time frame, city will proceed to court.

5. How long do you give someone to cut their high grass?

Residents have 7 days to cut their high grass.

Online reporting tool

6. What if my landlord won't fix issues in my rental?

Make a list and send it to your landlord by certified mail. If, after 30 days, the repairs aren't corrected then contact the Code Enforcement Officer, who will make a routine inspection. If the routine inspection finds violations, the Code Enforcement Officer will send the landlord a letter outlining the items to be corrected with a time frame. If the landlord fails to correct the items within the time frame, the landlord will be issued a citation for a minimum fine of $200, with the possibility of the case going to District Court.

7. How tall does the grass have to be before the city will take action?

The grass must be 6 inches tall or higher.

Online reporting tool

8. How can I report illegal dumping into a storm drain?

If you are concerned about the release of pollutants or possible illegal dumping (chemicals, motor oil, paint, sewage, etc.) into a storm drain system, please contact the non-emergency Carroll County Stormwater Pollution Phone Line (410) 386-2210. Non-emergency response will occur Monday through Friday from 8 a.m. to 3 p.m. More information can be found on the Protecting Carroll County Waters link here.

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1. What is the difference between a Site Plan and a Simplified Site Plan?

A Site Plan is a very detailed drawing that is required for land development. A Simplified Site Plan is for less intensive projects that meet the requirements of Section 164-209 of the City Code. The Director of Community Planning and Development reviews and approves Simplified Site Plans.

2. How do I submit a proposed development plan to the City of Westminster?

A pre-submittal meeting must be set up with Carroll County Bureau of Development Review at 410-386-2722. The county sets up all pre-submittal conferences with both County and City Staff.

3. Where is the pre-submittal meeting held?

City of Westminster offices are located at: 45 W. Main St. Westminster MD 21157 Ph: 410-848-9002.

4. How do I get my Letter or Credit or Surety Bond reduced?

The owner / developer must complete and submit an Application and Certificate for Payment to the City (410-848-9002) to process the request for release with City inspection staff.

5. What is the Letter or Credit or Surety Bond and why is it required?

A Letter of Credit or Surety Bond is required to financially guarantee the work covered in the project Public Works Agreement can be completed in the event the owner / developer is unable to complete the project. The amount is generally determined as 110% of the cost of the public works items to be conveyed to the city, plus other items such as stake-out, as-built drawings, etc.

6. What is a Public Works Agreement (PWA)?

A Public Works Agreement (PWA) is a legal contract between the owner / developer and the City of Westminster that guarantees public works and related items are completed. This document must be signed and notarized by all applicable individuals and a bond is required before work begins.

7. Are the developer and/or engineer required to attend the meeting in order to obtain an approval from the Planning and Zoning Commission?

No, but the developer and/or engineer and other interested parties are strongly encouraged to attend. If specific questions arise that the staff cannot answer, there is the possibility that plan approval could be delayed until a later date.

8. When and where are the Planning and Zoning Commission meetings?

The 3rd Thursday of each month at:

City Hall

1838 Emerald Hill Lane

Westminster, MD 21157

9. When can we present the project to the Planning and Zoning Commission?

After all approvals have been received by city and county agencies and the Director of Community Planning and Development determines the project is ready for Planning and Zoning Commission consideration.

10. Do I have to fill out a water allocation request if I am in the City of Westminster?

Yes, you are encouraged to submit a completed application for water allocation and pay the required fee as early in the process as possible so you can be added to the list of potential projects. This process is also applied to projects in the county areas around Westminster that involve city utility service.

11. How long will it be before I get my building permit?

It depends on the complexity of the project. But allow for 4-6 months depending on all the approvals required. However, due to current shortfalls in water supply, this time frame is not certain if the project does not have water allocation from Westminster.

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1. Where can I find information about the city's employee benefits?

The City of Westminster's employment opportunities information brochure is included with each application packet for regular full-time and part-time openings, and can be viewed online.

2. Will you keep my application on file for other jobs that come available?

No applications will be kept on file. You must submit a completed application for all jobs you wish to apply for.

3. What is the job application process?

Applications will be accepted until 4:30 p.m. on the advertised closing date. A confirmation postcard will be sent for applications that are received by the deadline. You will be contacted if you are selected for an interview. Applicants who are interviewed, but are not offered a position, will receive a letter notifying them that the position has been filled. The time that it takes to fill a position varies depending on the position.

4. Once my application is received, will you contact me?

We will contact you if we wish to schedule an appointment for an interview. Otherwise, you will not receive any further correspondence regarding your application.

5. If I mail my application, how will I know you've received it?

All applicants receive a postcard confirming receipt of their application.

6. What if my application is received after the deadline?

No late applications are accepted. Applicants will be notified if their application is late and was not accepted.

7. Where do I submit my completed application?

Applications can be completed online. If you are unable to complete the online application, a downloadable/printable version is available. Printed applications can be submitted/mailed to:

City of Westminster Human Resources

45 W. Main St.

Westminster, MD 21157

8. Do I need to submit an application, or can I just send my resume?

To apply for an advertised job opening, a City of Westminster job application form must be completed, signed, and received by the Human Resource Office by the posted deadline date. Resumes can be attached, and may be required for some positions. Unsolicited applications and/or resumes are not accepted.

9. What are the hours of the Human Resources Office?

The office is open on weekdays between 8:30 a.m. and 4:30 p.m.

10. How do I apply for a posted job opening?

A City of Westminster application is required for each position. See the Job Openings page to apply online, or request an application be mailed to you by calling 410-848-5236; or pick up an application from the Human Resources Office at 45 West Main Street in Westminster.

11. How will I know what job openings the City of Westminster is accepting applications for?

View the Job Openings page. In addition, regular full-time and regular part-time job openings are usually advertised in the Carroll County Times, posted at Carroll County Business and Employment Resource Center (BERC), and listed with Maryland Job Service.

12. How do I apply to be a police officer with the Westminster Police Department?

The city only accepts applications for police officer from applicants who hold a current police training certification from Maryland or another state if there is a current opening for a Certified Police Officer.

13. When can I apply for a position at the City of Westminster?

The city accepts job applications when there is an advertised opening for a position. Unsolicited applications and/or resumes are not accepted.

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1. March 12, 2018

Crazy fast internet is coming to Downtown Westminster!  Construction of Phase 3 of the Westminster Fiber Network is currently underway, with completion anticipated this summer.  Construction of Phase 4 will immediately follow completion of Phase 3 and should be operational by the end of 2018.  A phase map and construction updates can be found at the Fiber Network page link below.  Please remember to fill out an access agreement to get your connection drop; those who have pre-ordered service with Ting will receive their drop first.

Fiber Network Page

2. October 3, 2017

Construction of hundreds of fiber drops is still underway, and we appreciate your patience as we work to install them as quickly as possible. We are almost finished with preorder customers and will proceed installation of drops for all other access agreements next. If you know that you are going to be a Ting customer or have pre-purchased services, please call Ting and set up your account. Upon account set up, Ting will notify our installers to put you at the top of our list.

 Design work for Phases 3 & 4 is complete and under review. These areas include the remaining areas of the City, and will be out to bid in the next couple of weeks. For any additional questions, please call 410-871-4428.

3. September 11, 2017

Phase 2 construction is complete. Crews are now working to complete all fiber drops.

4. September 8, 2017

CONSTRUCTION UPDATE: September 8, 2017

Phase one is complete, if you see any areas of concern, please feel free to call and let us know 410-871-4428.

Phase two construction is finished, but all areas not live yet, please see Map for updated construction areas. The top two areas of Phase two is completed and live, and the last section should be live in the next week.

Drop installation is in progress for Phase two. Please be patient for drops to be installed, Ting pre-orders are being done first and then all other access agreements will be installed.

The drop installation to your house will happen quickly, and, in most cases, you might not know unless you are home. Once your home or business has service available, you should be notified with a door hanger and an email from Ting or the City.

The next phases of the Westminster Fiber Network are now in final review and will be going out to bid shortly. These phases will construct the rest of the City’s fiber network.

WFN

5. August 21, 2017

August 21, 2017: Phase one is complete! If you see any areas of concern, please feel free to call 410-871-4428 and let us know.

Phase two construction is finished, but not all areas are live yet; please see Map below for updated construction areas. The top two areas of Phase two are completed and live, and the last section should be live in the following weeks.

Drop installation has started in parts of Phase two. We appreciate your patience as drops are being installed. Ting pre-orders are being done first, and then all other access agreements will be installed. There is still time to pre-order with Ting, and that will bring you to the front of the installation list! Visit this website to preorder:  www.ting.com/westminster

The drop installation to your house will happen quickly, and in most cases you might not know unless you are home. Once your home or business has service available, you should be notified with a door hanger and an email from Ting or the City.

Fiber Network Page

6. August 1, 2017

CONSTRUCTION UPDATE: August 1, 2017

 Phase one is complete! If you see any areas of concern, please feel free to call us at 410-871-4428 and let us know.

 Phase two construction is finished, please see Map below for updated construction areas. The northern end of Phase two (Greens area) is completed and live! Please be patient for drops to be installed, Ting pre-orders are being done first and then all other access agreements will be installed. The rest of Phase two has 100% conduit and handholes installed. Additionally, 95% of fiber and taps are also pulled into place. The splicing of the fiber has also started in these areas of phase two. Live fiber will be coming soon!!

 Drop installation has begun in parts of Phase two, but will not be live for a couple more weeks. The drop installation to your house will happen quickly and in most cases, you might not know unless you are home. Once your home or business has service available, you should be notified with a door hanger and an email from Ting or the City.

WFN

7. July 10, 2017

CONSTRUCTION UPDATE 7/10/17

Phase one is complete, If you see any areas of concern, please feel free to call and let us know 410-871-4428.

Phase two construction is still going along as planned, please see Map at the link below for updated construction areas. The northern end of Phase two (Greens ) is completed and live. We appreciate your patience as the drops are installed. The rest of Phase two has about 95% conduit and handholes installed. A large portion of fiber and taps are pulled into place. The splicing of the fiber has started as well in these areas of phase two. Live fiber in these other areas is coming in the next couple of weeks.  

Drop installation is started in Phase two, but all will not be live for a couple more weeks. The drop installation to your house will happen quickly and in most cases you might not know unless you are home. Once your home or business has service available, you should be notified with a door hanger and an email from Ting or the City.

Fiber Network Page

8. June 26, 2017

At this time, June 26, 2017, Phase one is complete, If you see any areas of concern, please feel free to call and let us know 410-871-4428. Phase two construction is still going along as planned, please see Map below for updated construction areas. The northern end of Phase two (Greens area) has seen the fiber pulled in that area. They have pulled the taps into place and splicing the fiber has started. Almost all splicing is complete in the northern end of phase 2. There should be live fiber within in the week and customers should be notified when they can call for service. Drop installation is started in Phase two but all will not be live for a couple more weeks. The drop installation to your house will happen quick and in most cases might not know unless your home. Once your home or business has service available, you should be notified with a door hanger and an email from Ting or the City.

9. June 12, 2017

At this time, June 12, 2017, Phase one is complete with restoration of the project. If you see any areas where topsoil needs added or seed and straw after June 16, please feel free to call and let us know at 410-871-4428.

Phase two construction is progressing well, please see the Map on our website for updated construction areas: http://www.westminstermd.gov/westminsterfibernetwork. The northern end of Phase two (Greens area) has seen the fiber pulled in that area. They have pulled the taps into place, and fiber splicing has begun. Drop installations will begin shortly in the Phase two area, but will not be live for a couple more weeks. The drop installation to your house will happen quickly and in most cases you might not know unless you are home. Once your home or business has service available, you should be notified with a door hanger and an email from Ting or the City.

10. May 30, 2017

At this time, May 30, 2017, Phase one is still under the restoration phase of the project. Within the next couple of weeks, you could see topsoil added to low spots and then grass seed and straw where needed. If you don’t see any attention to troublesome areas by June 15, 2017, please feel free to call and let us know 410-871-4428.

Phase two is still progressing well, for more information, please see Map below. The northern end of Phase two is seeing the last of the fiber pulled in that area. The next phase will be pulling the taps into place and splicing the fiber. Drop installations will start shortly in Phase two, but will not be live for a couple more weeks. The drop installation to your house will happen quick and in most cases you might not know when it happens unless you are home. Once your home or business has service available, you should be notified with a door hanger and an email from Ting or the City.

11. May 8, 2017

At this time, May 8, 2017, all of Phase One work is completed and service is available through Ting. Phase Two is well under construction and has a completion date of late summer. Most infrastructure installed is on the north side of Phase Two and fiber is starting to pull this week. This northern end of Phase Two will be the next section to be brought online for service in the upcoming months. Construction is also started in the south side of Phase Two as well as the middle section.

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1. What is the relationship between Ting Internet and the City?

The City of Westminster owns the fiber that has been planted, and Ting Internet is leasing the fiber in order to provide Internet service to the residents and business owners within the Westminster city limits.

2. When will I have fiber in my area?

Check out the map on the Westminster Fiber Network page for more info: http://arcg.is/1PjgZY6

3. How do I sign up?

In order to sign up for services available on the Westminster Fiber Network, you must first complete an Access Agreement. This Access Agreement gives the City permission to bring a fiber drop to your property, but does not obligate you to purchase any services. Completed Access Agreements should be emailed to the Access Agreement Manager or submitted online at www.accessagreement.com. Once you've submitted an Access Agreement and a fiber drop has been run to your property, you are now able to sign up for services. To order (or pre-order) service from Ting, please visit www.ting.com/westminster.

Complete the form online here

4. Can I print an Access Agreement?

Yes, you can download and print a Residential Access Agreement using the link below. Then email or mail it to City of Westminster, 45 W Main St, Westminster, MD 21157.

Residential Access Agreement Form

5. What is the Westminster Fiber Drop Access Agreement?

This agreement allows the City and its contractors to bring the fiber cable from the street across your property and to the outside of the home.

6. How much does it cost to get a fiber drop on my property?

Nothing. There is no cost to the homeowner to have fiber brought from the street up to the side of the home.

7. Will my yard be torn up?

Fiber is run with great care and is installed underground or from the utility poles. Either method will have minimal impact on your property. Think scalpel as opposed to shovel.

8. Should I get a fiber drop even if I'm not using or getting Internet?

Yes. The time to get a fiber drop is now. There is no obligation to accept service with a fiber drop but the fiber drop will be there should you (or anyone in your home) decide to do so later.

9. What is the installation cost for Ting Internet?

Standard installation is free for a family home in Westminster.  Ting Internet will install the equipment on or near the interior wall where the fiber enters your home.  If you have very specific requirements for where you want your Ting Internet equipment installed, custom installation is offered for $199.

10. How is Ting Internet better than what I have now?

Well, it is definitely a lot faster. It’s more reliable because it’s brand new infrastructure with more than enough capacity. You’ll get better, much more helpful and human support if any issues arise or questions arise. Ting Internet customers have access to live, no-hold customer support from Ting’s smart, helpful, and decidedly human help agents: 443-201-7207 or at help@ting.com

11. If I have a question, whom should I contact?

All general questions about the network or the construction process can be directed to John Dick, the Deputy Director of Public Works. He can be reached via email or (410) 871-4428.

If you have a question about signing-up for service, contact Vickie Slinkman, Marketing Manager for Ting Internet in Westminster. Feel free to contact her via email or (443) 465-9860.

12. Who should I contact with questions or concerns about the construction?

Please contact John Dick, Deputy Director of Public Works at 410-871-4428 or jdick@westgov.com and he will answer any questions or concerns about the construction work.

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1. Am I locked into a contract for a year?

No, you can cancel your membership at any time. You must put it in writing and you must be up to date on your payments when you cancel, but you can cancel at any time.

2. Do the group fitness classes cost extra?

Our group fitness classes are included in your membership. Occasionally, a specialty class might cost extra, but we have over 40 regularly scheduled classes each week that are included in your membership. View our schedule and view descriptions of our class offerings.

3. What are the busiest times in the gym?

The busiest hour is usually 9:00-11:00am.

4. Do the child supervision employees know CPR?

Yes. Every 2 years, all of our employees are certified or re-certified in CPR and First Aid through the American Heart Association.

5. Can anyone come in and use the weight room or take a class without purchasing a membership?

Yes. Our guest fee is $7 if you are a city resident or w/member or $10 if you are a non-city resident.

6. Do you have programs for senior citizens?

The Westminster Family Fitness Center is an exercise facility that is available for membership to all age groups. Some of our group fitness classes are geared toward senior fitness.

7. Where is the city's Recreation and Parks Department located?

Westminster City Recreation is located in the Longwell Municipal Center, the old armory building, at 11 Longwell Ave. The Family Fitness Center is in the lower level.

8. Do you have sports leagues or sports programs?

The Westminster Family Fitness Center does not run sports leagues like the Carroll County Recreation Department. However, there are designated times for pick-up basketball in the gymnasium. 

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1. How do I have bulk trash removed from my property?

Learn about bulk trash removal on our Special Waste Removal page.

2. Do I have to call for a special pickup?

Yes, please call no less than 24 hours in advance. Learn more on the Special Waste Removal page.

3. Why do I have to separate my household trash and recyclables?

In our contract, the trash haulers charge us tipping fees per ton. The recyclables are disposed of for free; therefore, the more we separate and recycle, the less money the city spends and the less landfill space is used.

4. Why must I separate my special pick up items?

Every item goes to a separate location; brush is taken to a storage area for the city to recycle into mulch; metal is taken to a recycling center; yard waste is taken to the landfill, which is then used for mulch; bulk trash is taken to the landfill for disposal. Each of these reduces the amount of trash for tipping fees.

5. Why do I have to use paper bags for my yard waste?

The County Landfill requires this and it makes it easier to mulch.

6. If I use a container for yard waste, why must it be no larger than a bushel size?

Larger containers become too heavy and cumbersome to dump.

7. Why can't the city pick up used oil, gasoline, and other hazardous materials from my house?

The city does not have the equipment or permits to haul hazard materials; however, you can dump used oil at the free drop of containers at 105 Railroad Avenue (Street Department Shop). Also, you can drop off used oil and anti-freeze at Northern Landfill.

8. If I live in an area that has common grounds, why can't I just put my trash there?

When no one take responsibility for an area, it quickly becomes a dumping zone and a haven for rodents and unsafe conditions. No one wants to have an area like this in their neighborhoods.

9. Why can't I put out my household trash or items for special pick up before noon prior to collection day?

The City Code states that household trash cannot be placed curbside more than 24 hours in advance. Wind can blow trash around and animals can get into trash. The less time your trash sits curbside, the less likely it is to make a mess.

10. Why can't I just add my trash to my neighbors' pile?

In the event that an item is not able to be collected, the owner is responsible for it and this can result in a code violation.

11. What does it mean when I have a bad address?

The city classifies addresses by whether or not they are entitled to service. Those not entitled to service are buildings with 4 or more apartments, commercial buildings, or mixed residential and commercial use buildings. These are based on water meters and are generated by the Finance Department. A "bad address" is an address that is not entitled to trash pickup.

12. Why do I have to allow the latex paint that is still in pans to dry?

This keeps the latex paint from running out of the cans and spilling onto the streets as they get thrown onto the back of the trucks.

13. Who do I notify if trash is on the curb from an eviction?

Notify the Code Enforcement Office at 410-848-2261. Or use the online reporting tool.

Online reporting tool

14. Why do we have to write on a trash can, "TAKE ME," in order for the city to throw it away?

If we had to use our own judgment when trying to decide if trash cans are no longer usable, we may not make the same decision as the owner - after all, one man's trash is another's treasure.

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1. Can you give me a map of my property lines?

We can give you a general idea of your lines, but the best thing to do is hire a surveyor. We do have plats on file for most newer neighborhoods, but they will show more than just your lot.

2. Is your zoning map available online?

Yes. An interactive mapping application that allows users to locate their property on a map of the city, with information like zoning available within one click of the mouse is located here: Zoning Map

3. What does GIS mean?

Geographic Information Systems (GIS) is a system where features on the ground are mapped, and information describing those features is stored with them in an associated database. Think of the data that shows up on your GPS unit in your car. It is used for many types of analysis, as well as map making. Additional information on GIS can be found here: City of Westminster's Enterprise Mapping Platform

4. Can I look at construction plans for an area where I'm going to be building?

Yes, all approved plans are part of the public record for that project. Contact us with the area for which you need plans, and what information you need. We can provide the plans on a CD as pdf files, or prints up to the original size.

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1. Does the city regulate what I can do to my historic building?

The city does not have a zoning designation which governs what owners of a historic structure do to their property. The only action that is regulated is demolition of historic structures, whereby the Director of Planning may require archival documentation prior to approval of the demolition permit.

2. Does the city have an Historic District?

Yes, the city does have a Historic District zoning designation, but it is not a "mapped" zone. That means a property owner must request that the zone be applied to their property. The HDC and staff are evaluating improvements to this policy.

3. Are there financial incentives available for renovation projects on historic buildings?

Yes, the city has a tax credit program through which you can get a credit for 10% of your expenditure, which is applied to your city property tax. The state has a similar program with a 20% credit. Occasionally, the city has additional funding available through grant funds for façade improvements.

4. I bought an old house that needs some work, and I want to do it the right way - where should I start?

Bring pictures and information about your structure to an HDC meeting, and the group will be happy to help with any questions you have.

5. I am very interested in the historic buildings and the history of Westminster, how can I get involved in protecting and promoting the historic character of Westminster?

To become a member of the HDC, contact the Department of Community Planning and Development via email or 410-848-9002 to discuss any available positions on the commission. Also, the public is welcome at all HDC meetings, and encouraged to attend to learn and share insight. In the meantime, visit the City's history to familiarize yourself with some of its cultural relevance.

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1. How do I apply for Housing Choice Voucher Program?

View or download the Section 8 Housing Application.

2. How long does it take to get a voucher after you apply?

The amount of time that an applicant waits for assistance is dependent on the following factors:

• The number of applications ranked higher than your application.
• Funding Availability – there must be funds available to issue vouchers to eligible families.

3. How can I check my position on the waiting list?

You can check your status online at www.waitlistcheck.com. You can also call the office on the third Wednesday and Thursday of the month between the hours of 8:30 AM and 4 PM.

The wait list is maintained by date and time of pre-application. Additional consideration will be given for applicants based on preferences.

4. What happens when I get to the top of the waiting list?

When you reach the top of the waiting list, you will be notified by mail that you have reached the top of the list and will be provided with a date and time to meet with a Housing Specialist for an eligibility interview.

5. When I get a voucher, how long do I have to use it?

The initial voucher term is 60 days.  You may request a 30-day extension however, no voucher may exceed 120 days.  An additional 30-day extension may be requested as a Reasonable Accommodation for persons with disabilities.

6. How much will I have to pay in rent?

The tenant rent portion is stated on the initial Housing Choice Voucher contract. Any changes to the portion will be stated on a “Notice of Change to Lease and Contract” letter which will be mailed to the tenant and landlord after every income or household change. Tenant rent portion is affected by family income and the contract rent for the unit. In the first year of the contract, the tenant portion is between 30 - 40% of the family’s monthly adjusted income, depending upon the rent amount. After the first year of the contract, the rent may exceed 40%, depending upon the rent amount.

7. How can I find rental units?

Check the classified section of local newspapers under Houses for Rent or Lease and Apartments for Rent or Lease.

Check with friends or neighbors. They may know of places available.

https://mdhousingsearch.org/

https://www.apartments.com/md/

https://www.gosection8.com/

8. After I locate a unit, when can I move into the unit?

You can move in after the following steps are complete

1. The landlord must agree to participate in the Housing Choice Voucher Program.
2. You and the landlord must complete a Request For Tenancy Approval (RFTA).
3. The Housing Authority must determine the proposed rent to be reasonable and the landlord must accept the rent approved by the Housing Authority
4. The unit is inspected and passes Housing Quality Standards (HQS).
5. You and the landlord sign a lease.
6. The landlord and the Housing Authority sign a Housing Assistance Payment Contract.
7. You pay the security deposit and move in.

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1. What is the Housing Choice Voucher Program?

The Housing Choice Voucher Program (HCVP) is a federally-funded, locally-administered rental assistance program that helps low-income families, the elderly, and the disabled afford decent, safe housing in the private market. The participant is free to choose any housing type that meets the requirements of the program.

2. How can I list my property so that HCVP participants will know I have an available unit?

You can list the properties at any of the websites listed below

https://mdhousingsearch.org/

https://www.apartments.com/md/

https://www.gosection8.com/

3. How much can I charge for rent?

Landlords determine the asking rental price for a unit; however, the rent must be reasonable compared to other units of similar size, location, quality, and type. The Housing Authority will make a determination as to the reasonableness of the proposed rent in relation to comparable units available for lease in the private unassisted market. If the rent is not affordable because the family share would be more than 40% of the family’s monthly adjusted income, the Housing Authority will negotiate with the owner to reduce the rent for the family, so it is in compliance with HUD guidelines.

4. Can the tenant pay extra to meet the amount I am requesting for the rental?

No. The requested contract rent must be approved by the Housing Authority. Families may not pay a rent share greater that the amount determined by the Housing Authority. Side deals between the landlord and family are illegal and could result in the family being terminated and the landlord disbarred, suspended or subject to a limited denial of participation.

5. If a HCVP participant decide to rent my unit, what are the next steps?

If participant decides to rent your unit and you agree to lease it to the participant, the next steps are as follows

1. You and the participant must complete a Request For Tenancy Approval (RFTA)
2. The Housing Authority must determine the proposed rent to be reasonable and you must agree to accept the rent approved by the Housing Authority.
3. The unit is inspected and passes Housing Quality Standards (HQS).
4. You must have a current Rental Housing License prior to leasing the unit.
5. You and the participant sign a lease.
6. You and the Housing Authority sign a Housing Assistance Contract (HAP).
7. You will be required to sign up for direct deposit.
8. You will be required to complete and return a W-9 form.

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1. Does the city have its own landscape specifications? How do I get them?

Yes, we do have our own landscape manual. You can get a copy from the Planning Office at 45 West Main Street or download a copy online.

2. Is there anything I can do to reduce the amount of water my landscape needs?

Yes, read about and follow the principles of xeriscaping using our guide, found on this website. Most importantly, select plants that are right for their location, and be sure to include those known to be drought tolerant or native.

3. What does "sustainability" mean?

A city that functions sustainability is one that meets its current needs without compromising the potential for future citizens to meet their needs.

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1. Who should I contact if I have a question about my real estate tax bill?

Real estate taxes for the City of Westminster are included on the bill you receive from Carroll County government. Also included on this bill are your Maryland state taxes and Carroll County taxes. Payment and questions about real estate tax bills can be answered by Carroll County Collections at 410-386-2971.

2. Can I pay my business personal property tax bill online?

Yes, you may pay your bill online.

3. Why am I receiving a City of Westminster tax bill?

The City of Westminster issues tax bills each year for tangible and personal business taxes.

4. What period is the tax bill for?

Tax bills are issued for 1 fiscal year. The fiscal year runs from July 1 to June 30. The tax year for the bill will be listed in the middle of the tax bill, below the City of Westminster address.

5. What is the tax rate?

For fiscal year 2015 (July 1, 2014 to June 30, 2015) the tax rate for Tangible & Personal Business Tax is $1.10 per $100 of assessed value. For fiscal year 2015 (July 1, 2014 to June 30, 2015) the tax rate for Public Utility Operations Property is $1.40 per $100 of assessed value. The tax rate for real estate is $.56 per $100 of assessed value. Real estate taxes for the City of Westminster are included on the real estate bill you receive from Carroll County government.

6. What taxes do I pay on my real estate?

For fiscal year 2015 (July 1, 2014 to June 30, 2015) the tax rate for real estate is $.56 per $100 of assessed value. Real estate taxes for the City of Westminster are included on the bill you receive from Carroll County government. Also included on this bill are your Maryland state taxes and Carroll County taxes. Payment and questions about real estate tax bills can be answered by Carroll County Collections by phone at 410-386-2971.

7. Who determines the amount of my assessment?

The assessment amount is determined by the Maryland State Department of Assessments and Taxation. This same assessment amount is used by the State of Maryland, Carroll County Government and City of Westminster. If you have a question about your assessment please contact the Maryland State Department of Assessments and Taxation by phone at 410-857-0600.

8. When will my bill be issued?

Tax bills are issued when the City of Westminster receives certification from the Maryland State Department of Assessments and Taxation.

9. When is my bill due?

The due date can be found on the top left-hand corner of the bill, but is at least 30 days after the billing date. After the due date, interest is payable at a rate of 1.1667% per month.

10. My business moved out of the city / closed, why did I receive a tax bill?

If your business moves out of the city limits of Westminster, or if you close your business, you are liable for taxes unless you notify the Maryland State Department of Assessments and Taxation. You must notify them of any change in your business' status and they will make the determination on issuing an abatement of taxes due.

11. Where do I send payment for my business tax bill?

Please send payment for your business tax bill to: City of Westminster 45 W. Main St. Westminster, MD 21157 Please include the remittance stub and make check payable to "City of Westminster." OR Credit Card payments can be made using the Online Payment System. For security purposes, the City can not accept credit card payments over the phone or through mail. For more information, you can watch the video below or visit this page.

12. How can I find out if my business tax has been paid or the amount that is due?

Please contact the City of Westminster Tax Department at 410-751-7594 if you would like to check the status of your bill, check the amount of the payment due or if you have any other business tax bill related questions.
OR
Use the Online Payment System to view your bill and/or payment history.

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1. Where is the the city's Recreation and Parks Department located?

The offices are located:
Longwell Municipal Center (Old Armory Building)
11 Longwell Ave.
Westminster, MD 21157
Ph: 410-751-5501

2. What are their hours and where do I park?

The offices are open from 8:30 to 4:30 between Monday and Friday. There is a metered lot across the street, free spots on Paide Way and metered spots in the Longwell Parking garage.

3. Are you associated with the county's Recreation and Park Department?

No, we are not associated with the county's department, but we do sometimes combine efforts and equipment for classes and events.

4. How can I get a list of your events or programs?

Please email or call our office to be placed on our mailing list or to request specific information call 410-751-5501 or email us!

5. Where can I find out about your festivals and special events?

View our calendar or call our department at 410-751-5501 for printed material. Fliers can also be found at the CCPL Westminster Branch, CC Tourism office, or in downtown businesses.

6. Do you have recreational classes running all the time?

View our schedule effective October 1st, 2014.

7. How can I get an application to be a vendor for your festivals?

Fallfest vendor applications are located on the Fallfest website. Flower and Jazz festival food and nursery vendor applications and Craft and Commercial vendors can access Flower and Jazz vendor applications on the website in February. Call 410-751-5501or email us.

8. Can my child earn service learning hours with your department?

Yes, During certain events service learning hours can be earned. Contact our office at 410-751-5501 or email us.

9. Do you have any programs for senior citizens?

No, We don't have specific programs for seniors, but check out our local senior centers.

10. What parks have pavilions that I can rent?

The following parks feature pavilions: Westminster City Park (2 pavilions), Dutterer Park, and King Park. Reservations can be completed online.

11. Are there bathrooms at each park?

The following parks have bathrooms: Westminster City Park (2 pavilions), Dutterer Park, and King Park.

12. Can you have DJs at Recreation and Parks rental properties?

Having a DJ for your event is decided on case-by-case basis determined by park or facility rented.

13. Can you have a grill at park pavilions?

Yes, but all coals and trash must be taken with you.

14. What age do my children have to be to attend a day camp?

Summer Day Camp is for children in grades kindergarten through grade 8.

15. What is your Tax ID # and how can I find out how much I spent on camp last year?

Please call the office at 410-751-5501 for the tax ID # and for a print out of your payments.

16. Where can I get an employment application?

Call the Human Resources Department at 410-848-5236.

17. Where is City Hall located?

1838 Emerald Hill Lane

Westminster, MD 21157

However, all of the city's administrative offices are located at:

45 West Main St.

Westminster, MD 21157

18. Where can I get information about the Community Pond?

Carroll County Recreation and Parks can be contacted at 410-386-2103.

19. When is Westminster City getting a dog park, or where is the closest dog park?

At this time, the City of Westminster does not have a dog park but Carroll County Recreation and Parks operates a dog park at Bennett Cerf Park, located in Westminster near Random House. For more info, please visit the Bennett Cerf Park website or call 410-386-2103.

20. Do you have sports leagues or sports programs?

We do not offer leagues but can direct you to Carroll County Recreation and Parks and their recreation councils at 410-386-2103.

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1. Why did i get this citation?

A vehicle, registered or leased to you, was photographed by an automatic camera connected to a traffic signal, that is only active when the light is red (not yellow or green). Vehicles crossing the stop bar after the light turns red are detected automatically and two photographs are taken. Superimposed on each photograph is the date, time, location and time into the red signal when the violation occurred. An example of the superimposed data bar appears on the program page.

2. Can I contest this violation?

Yes, you may request to appear in District Court by completing the Request a Court Date form on the rear of your citation. The Request for Court Date form must be received at least 5 days prior to the “Due Date” shown on the front of your citation and be mailed to the Westminster Police Department, 36 Locust Street. If you appear in court, the maximum amount you can be charged is a $100 fine and court costs. You will be notified by mail of the court date. If you do not receive a notice within 30 days, call the Westminster Police Department at 410-848-1638.

3. What fines are imposed for a red light citation?

The initial fine is $75. You have 3 options to pay the fine. You may pay your red light camera citation online. Major credit cards are accepted. There is a small convenience fee for the online payment service. You may also mail a check for the amount due, along with a form included with the citation, to:
Westminster Police Department
Automated Enforcement Program
P.O. Box 742503
Cincinnati, OH 45274-250

You may also go in person and pay at:
Westminster Police Department
36 Locust St.
Westminster, MD 21157

Hours of operation are Monday through Friday from 8 a.m. to 4 p.m. If the citizen contests the citation in court and is found guilty, the judge has the authority to impose a fine anywhere between $0 and $100 + $22.50 for court costs. Maximum potential liability for standing trial would be $122.50. Failure to pay the penalty or to contest the citation in court may result in the refusal or suspension of the vehicle registration. The vehicle’s registered owner is then liable for the motor vehicle flagging fee and monthly administrative handling fee.

4. Is this citation a "traffic ticket"?

No. This citation is not considered a "moving violation." It is a civil citation holding the registered owner or lessee responsible for the violation (similar to a parking ticket). No points can be assessed for this violation and it will not raise your insurance rates!

5. How do I arrange for accommodations for persons with disabilities?

Both the District Court and the Police Department will make any reasonable accommodation for persons with disabilities. Requests should be directed to the appropriate agency prior to visiting the facility.

Westminster Police Department
Ph: 410-848-4646

Carroll County District Court

101 N. Court St.
Westminster, MD 21157

Ph: 410-871-3500
Maryland Relay 711
Toll Free (In-State Only): 800-943-9396

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1. ¿Cómo puedo pedir acomodo razonable por ser incapacitado?

Ambos, la Corte de Distrito y el Departamento de la Policía de Westminster harán los arreglos necesarios de acomodo razonable para personas incapacitadas. La petición debe de ser dirigida a la Agencia apropiada previo de su visita a las facilidades.
Departamento de la Policía de Westminster
F: 410-848-4646

Corte de Distrito del Condado de Carroll
101 Calle N. Court, Westminster, MD 21157
F: 410-871-3500
Maryland Relay 711
Número de teléfono libre de cargos (En el estado de Maryland solamente) 800-943-9396

2. ¿Puedo apelar/protestar esta violación?

Sí. Usted puede apelar/protestar esta violación. Para esto debe de pedir una cita en la Corte de Distrito, completando el formulario de “Request a Court Date” que aparece en la parte de atrás de su citación. El formulario de “Request a Court Date” debe de ser recibido al menos 5 (cinco) días antes de la fecha de vencimiento (“Due Date”) que aparece en la parte de alfrente de su citación. Si usted aparece en Corte, la cantidad máxima que se le puede cobrar son $100 (cien) dólares más los gastos de Corte. Usted será notificado por correo regular de la fecha de su cita en Corte. De no recibir una notificación antes de los 30 (treinta) días, llame al Departamento de la Policía de Westminster al 410-848-1638.

3. ¿Es la citación una multa de tráfico?

No. Esta citación no es conciderada una violación de tráfico. Es una citación civil que hace responsable al dueño del vehículo por la violación (similar a una multa de estacionamiento). No se dan puntos por esta violacion y no aumentara la prima de su seguro!

4. ¿Por qué recibí una citación?

Un vehículo registrado a su nombre ó alquilado por usted, fue fotografeado por una cámara automática conectada a una señal de tráfico, que se activa solamente si la luz del semáforo está roja (no amarilla, ni verde). Vehículos cruzando la línea blanca de pare después de que la luz del semáforo cambia a roja, son detectados automáticamente y se fotografían 2 veces. En cada fotografía se sobrepone una barra de información, con la fecha, la hora, el lugar y el momento (tiempo) específico en que se cruzó la luz del semáforo, pasó a roja y la violación de tránsito se cometió. Un ejemplo de la barra de información sobrepuesta en la fotografía aparece al final de esta página.

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1. Why can't I put the snow from my sidewalk, driveway, or car into the street?

This is against the law as it can cause a driving hazard if the snow refreezes.

2. Why do I have to move my basketball net off of the street?

These block the roadway for vehicles. Also, when plowing or street sweeping, the nets are in the way and require us to go around them, causing a problem for the workers and your neighbors.

3. Who do I notify if a traffic light is not working properly?

State Highway Administration is responsible for all traffic light issues. Please call their office directly at 410-848-6565.

4. Who do I notify when grass is taller than 6 inches?

 Use the Online Reporting Tool to notify the Code Enforcement Office. Or call 410-848-2261.

Online reporting tool

5. Who do I call if the sidewalk has not been cleared?

Use the Online Reporting Tool to notify the Code Enforcement Office. Or call 410-848-2261.

Online reporting tool

6. Who do I notify if a sidewalk is in disrepair?

Use the Online Reporting Tool to notify the Code Enforcement Office. Or call 410-848-2261.

Online reporting tool

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1. How can I have my bill sent to a different address?

To make changes in your mailing address for the water / sewer billing, please contact the finance office at 410-848-3255.

2. Where can I pay my bill?

The water / sewer bill can be paid at the Finance Office Monday through Friday, 8:30 a.m. - 4:30 p.m. at: Westminster Finance Office 45 W. Main St. Westminster, MD 21157 OR Credit Card payments can be made using the Online Payment System. For security purposes, the City can not accept credit card payments over the phone or through mail. 

For more information, you can watch the video below or visit this page.

3. I'll be away for a few months. Can I have my water turned off?

If your property will be vacant for several months, you may call our office to have the water turned off at the curb. Service will be reinstated at no charge, upon your request.

4. I am a landlord and my tenant has not paid his/her water bill. Am I responsible?

Tenants may be billed at the request of the landlord. However, any unpaid balances will become the responsibility of that landlord. If you choose to bill the tenant, as a landlord (and property owner / manager), you will receive a copy of all water bills associated with that property. View and print the Tenant Authorization Form.

5. Can I purchase water to fill my swimming pool?

Water for filling pools will be registered on your water meter and billed as normal consumption used for both water and sewer billing.

6. Why is my bill so high?

The water meter for your property is the basis for determining consumption. Our experience has been that high utility bills are caused by large amounts of water going through the water meter. This may be caused by high consumption, or leaks within the property. We ask our customers to be aware of any problems with internal plumbing fixtures. Even a small leak can cause an elevation in your billing amount. Read the following information for tips on conservation measures that may reduce your bill.

7. I am moving / selling my house. What should I do?

If you are moving, or selling your property, please call the Finance Office at 410-848-3255 to schedule a final reading 48 hours in advance of your settlement or your moving date. A final bill will be issued at that time.

If you are a Landlord and have a tenant change or a Title company requesting a final water read, please visit the ONLINE FORM CENTER to fill out the correct form to schedule a final reading 48 hours in advance of your settlement or your moving date.  A final bill will be issued at that time.

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1. How do I apply for an Administrative Adjustment?

You must fill out the Administrative Adjustment Application. Check the current fee schedule for the correct fee when you submit your application. Please be aware that your administrative adjustment hearing will be scheduled at a minimum of one month from the date that you submit your application.

2. What are the development fees for projects for projects in the City?

The current fee schedules are available online.

3. Does Westminster charge development fees for projects in the city?

Westminster does charge development fees for new and expanded projects in the city. We also charge fees for projects in the County involving water and sewer service. To confirm the fees for a specific project, contact the Zoning Administrator at 410-848-9002.

4. Where can I obtain a copy of the City's Zoning Map?

The Zoning Map is available online.

5. Where can I obtain a copy of Westminster's Zoning Ordinance?

The Zoning Ordinance is available online.

6. Where do I apply for a building permit for a property in Westminster?

You apply at the Carroll County Office of Permits and Inspections at 225 North Center Street. For more information, call the Carroll County Offices at 410-386-2400.

7. How can I confirm the zoning for a property located in Westminster?

You can confirm the zoning for a property by contacting the Zoning Administrator at 410-848-9002.